DMCA Policy

If you believe content on a Harland-hosted website infringes your copyright, send us a takedown notice at support@tryharland.com with the information below and we'll review it. If we remove or disable access to the content, the customer who posted it can send us a counter-notice. We honor repeat-infringer terminations.

Harland is a platform that hosts trade-business websites on behalf of contractors. Each Harland-hosted site (typically reachable at a tryharland.com/sites/ URL or at the customer's own domain) is created and managed by the contractor who signed up for the service. We act as a hosting service provider for that user-generated content under 17 U.S.C. § 512.

To report claimed copyright infringement under the Digital Millennium Copyright Act, send a written notice that includes all of the following:

• Your contact info — full legal name, mailing address, telephone number, and email address.
• The copyrighted work you claim has been infringed. If multiple works are covered by the same notice, a representative list is fine.
• The infringing material — the URL(s) on a Harland-hosted site where you found it, specific enough that we can locate the exact content (a page URL plus a description of the photo, logo, or text in question).
• A good-faith statement that you believe in good faith that the use is not authorized by you, your agent, or the law.
• An accuracy and authority statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on the owner's behalf.
• Your signature — a physical or electronic signature is fine. Typing your full name at the bottom of an email works.

Send the notice to support@tryharland.com. We may take longer to act on notices that are missing any of the elements above.

We review every notice that includes the required information. If the report appears valid, we will:

• Remove or disable access to the reported content as quickly as we're able to.
• Notify the Harland customer whose site hosted the content, including a copy of your notice so they understand what was removed and why.
• Track repeat infringement at the account level.

Knowingly filing a materially false DMCA notice may expose you to liability for damages under 17 U.S.C. § 512(f). We forward notices to the affected customer in their entirety, so don't include anything in your notice that you wouldn't want them to see.

If your content was removed and you believe the takedown was a mistake or misidentification, you may send a counter-notice to support@tryharland.com. Include:

• Your full legal name, address, phone, and email.
• Identification of the material that was removed and the URL where it appeared before removal.
• A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification.
• Consent to the jurisdiction of the federal court for the judicial district in which your address is located (or, if you live outside the US, the Northern District of California), and that you will accept service of process from the person who filed the original notice.
• Your signature (typed full name is fine).

We will forward valid counter-notices to the original complainant. Unless they file a lawsuit within 10 to 14 business days seeking to restrain you from the activity, we may restore the removed material.

In appropriate circumstances we will terminate the accounts of customers who are repeat infringers, in accordance with 17 U.S.C. § 512(i). What counts as “repeat” depends on context — we look at the volume, severity, and pattern of infringement claims rather than applying a strict three-strike rule.

We take filing a fraudulent or harassing DMCA notice seriously. If we determine a notice was sent in bad faith — for example, to silence a competitor or suppress a legitimate posting — we may reject future notices from the sender and take other appropriate action.

For questions that aren't copyright-related, see our Terms of Service and Privacy Policy or email support@tryharland.com.